CERTIFICATIONS

Comp TIA A+                                                                                                                                                                          November 2024

EDUCATION

Bachelor of Fine Arts, Graphic Design                                                                                                                                         May 2023
Western Illinois University, Macomb, IL
GPA: 3.86/4.0

PROFESSIONAL EXPERIENCE

College of dupage, Glen Ellyn, IL
Course Accommodation Aide                                                                                                                                  January 2025 – Present

  • Administered and proctored exams for students with disabilities, ensuring a secure, fair, and accessible testing environment

  • Communicated with faculty and staff to arrange accommodations and ensure compliance with college policies and regulations

Office Max, Oswego, IL

Print Shop & Tech Service Associate                                                                                                                      August 2023 – Present

  • Ensured compliance with company policies including data protection and privacy regulations

  • Used Xerox copiers to print a variety of documents from dozens to thousands of copies

  • Provided technical support to end users via phone and email to resolve software issues

  • Diagnosed and resolved technical hardware and software issues

  • Followed up with customers via phone call to ensure complete resolution of issues regarding print orders

Sales Floor & Print Shop Associate                                                                                                                      July 2018 – August 2021

  • Printed documents, performed pre-press setup and designed invitations business cards, etc.

  • Stocked items on the sales floor

 

Yorkville Public School District 115, Yorkville, IL

Substitute Teacher                                                                                                                                       August 2024 – December 2024

  • Read, comprehended, and implemented lesson plans from the regular teacher

  • Provided guidance on troubleshooting and resolving technical issues related to Chromebooks, ensuring minimal disruption to the learning process in a 1:1 school

  • Communicated effectively with both students and teachers in a rapidly changing environment

 

Target, Plainfield, IL

Sales Floor Associate                                                                                                                                     August 2023 – February 2024

  • Processed and organized incoming shipments, checking product quality and shelf-ready conditions

  • Worked independently to ensure items were stocked in a timely and efficient manner

 

Philmont Scout Ranch, Cimarron, NM

Villa Philmonte & Chase Ranch Tour Guide (Seasonal)                                                                               May 2023 – August 2023

  • Gave 60-minute tours to groups of up to 24

  • Worked independently to check groups in and lead them through both historic homes 

Villa Philmonte Graphic Designer & Tour Guide (Seasonal)                                                                      May 2022 – August 2022

·         Used a variety of software to design new museum exhibits on a Windows PC for the Villa Philmonte